Terms of Service
Last updated: September 13, 2026
These Terms of Service (“Terms”) govern your use of theworldmakesscents.com and your purchase of products from The World Makes Scents, LLC (“The World Makes Scents,” “we,” “us,” or “our”).
By accessing our website or purchasing from us, you agree to these Terms. If you do not agree with these Terms, please do not use the website or purchase our products.
1. Online Store
You may use our website and products only for lawful purposes and in accordance with these Terms.
You may not use the website in a manner that violates applicable laws, infringes the rights of others, interferes with the operation or security of the website, or attempts to gain unauthorized access to our systems or services.
2. Products and Availability
We make reasonable efforts to accurately describe and photograph our products. Because many of our products contain natural botanical materials, variations in color, texture, aroma, appearance, and other natural characteristics may occur.
Product descriptions, availability, quantities, packaging, and prices may change without notice.
We reserve the right to discontinue products or limit quantities available for purchase.
3. Prices
Prices are subject to change without notice.
Prices displayed at the time an order is placed will generally apply to that transaction unless there is an obvious pricing or technical error.
Applicable taxes, shipping charges, and other charges will be displayed during checkout when required.
4. Orders
We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability, payment issues, shipping restrictions, or other circumstances affecting our ability to fulfill the order.
If we cancel an order after payment has been processed, we will provide an appropriate refund.
You agree to provide accurate and current billing, shipping, contact, and payment information when placing an order.
5. Payments
Payments are processed through third-party payment processors.
By submitting payment information, you represent that you are authorized to use the payment method provided and authorize the applicable payment processor to charge the amount associated with your purchase.
6. Shipping
Shipping times and delivery estimates are estimates and are not guarantees.
Shipping charges, available delivery methods, international shipping restrictions, free-shipping qualifications, and other shipping information are described in our Shipping & Returns Policy.
We are not responsible for delays caused by shipping carriers, customs authorities, weather, natural disasters, or other circumstances outside our reasonable control.
7. Returns and Refunds
Returns and refunds are governed by our Shipping & Returns Policy.
Please review that policy before making a purchase.
8. Natural and Handmade Products
Many products sold by The World Makes Scents are made from or contain natural botanical materials.
Natural materials may vary from batch to batch. Differences in color, texture, appearance, aroma, or other natural characteristics do not necessarily indicate a defect.
Please read product descriptions, instructions, and warnings before using any product.
9. Website Information
We make reasonable efforts to ensure that information on our website is accurate and current. However, the website may occasionally contain typographical errors, inaccurate information, outdated information, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other matters.
We reserve the right to correct errors or update information when discovered.
10. Intellectual Property
Unless otherwise indicated, the content on this website—including text, product descriptions, photographs, graphics, logos, designs, and other original material—is owned by or licensed to The World Makes Scents and is protected by applicable intellectual property laws.
You may use the website for personal, non-commercial purposes.
You may not reproduce, republish, sell, distribute, modify, or commercially exploit our website content without our prior written permission, except as permitted by law.
11. Reviews, Feedback, and Submissions
If you voluntarily submit a product review, feedback, suggestion, photograph, or other content to us, you represent that you have the right to provide that content and that it does not violate the rights of another person.
You may not submit unlawful, threatening, defamatory, fraudulent, obscene, infringing, or malicious content.
We may remove content from our website when reasonably appropriate.
12. Third-Party Services and Links
Our website may use or link to services operated by third parties, including payment processors, shipping providers, social media platforms, and other service providers.
We do not control third-party websites and are not responsible for their content, availability, privacy practices, security, or terms.
Your use of third-party services may be subject to separate terms and policies established by those providers.
13. Privacy
Our collection and use of personal information is described in our Privacy Policy.
Please review our Privacy Policy for information about the personal information we collect, why we collect it, how it may be shared, and the rights that may be available to you.
14. Prohibited Uses
You may not use our website:
For unlawful or fraudulent purposes
To violate applicable laws or regulations
To infringe intellectual property or other legal rights
To transmit malicious software or harmful code
To attempt unauthorized access to the website or related systems
To collect information about other users without authorization
To interfere with the security or operation of the website
To impersonate another person or provide intentionally misleading information
To use automated means to access or scrape the website in violation of applicable law or our rights
We reserve the right to restrict or terminate access to the website for violations of these Terms.
15. Disclaimer
To the extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms excludes any warranty, guarantee, or other right that cannot legally be excluded.
16. Limitation of Liability
To the fullest extent permitted by applicable law, The World Makes Scents and its owners, employees, agents, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or purchase or use of our products.
Nothing in these Terms limits liability where such limitation is prohibited by law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless The World Makes Scents from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
18. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary, without affecting the remaining provisions.
19. Changes to These Terms
We may update these Terms periodically.
Changes will be posted on this page, and the “Last updated” date will be revised. Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.
20. Governing Law
These Terms are governed by the laws applicable in the State of Illinois and the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
21. Contact Information
Questions about these Terms may be sent to:
The World Makes Scents, LLC
Chicago, Illinois, United States
sales@theworldmakesscents.com